Shipping policy

Puddlesuit Pre-Orders (Dispatch October)

All Puddlesuit pre-orders are currently scheduled for dispatch throughout October. You will receive an automated dispatch email containing your tracking link as soon as your order leaves us.

Please note: If your order contains both a Puddlesuit pre-order and in-stock items, your full order will be held and shipped together in October once the pre-order arrives. If you require in-stock items sooner, we kindly ask that you place separate orders.

UK Shipping

Standard Shipping (4–5 working days) – £4.50
Priority Shipping (1–2 working days) – £5.50

International Shipping (USA & Canada)

Tracked International Shipping – from £16
Shipping costs are calculated based on the weight of your parcel at checkout.

Please note that any customs duties, import taxes, or additional international fees are the responsibility of the buyer. We are not responsible for delays caused by customs clearance processes in the destination country.

Please allow up to 72 hours for order processing before dispatch. If you require expedited processing, please contact us and we will do our best to accommodate your request.

All orders are dispatched via Evri using either standard tracked or priority tracked services.

Important Notice

Parcels that are not successfully delivered and are returned to us (including those held at your local depot due to missed delivery) can be resent at the customer’s expense.